Energy Company mitigates the risk of Performance & Availability of Critical Comms

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There's nothing more frustrating than lost time, productivity and $$ due to idle time caused by malfunctions in your Critical Communications systems!!

EnergyQ is a 100% Queensland Government owned corporation of nearly 10,000 employees, providing connections to over 2.4 million customers including 700,000 plus retail customers with over 200,000 kilometres of power lines throughout the State.

Background

EnergyQ relies on Interactive Group's  VuPt Remote Monitoring & Management (RMM), providing real time network performance monitoring of their communication networks. Users can visualise the status of their network, filter views to highlight system elements of interest and utilise the information available to respond to any issues in a timely manner.

Outputs include:

  • Pre-packaged &customizable performance reporting.  Space between packaged and customizable
  • Live monitoring of network activity.  Real-time monitoring of communications network activity
  • Custom views for active sites & channels, active calls, busy queues and more
  • Real-time coverage & signal strength ‘drive testing’.
"We’ve been using VuPt for more than 10 years and we've seen great benefits, in particular during times of extreme weather conditions regularly experienced in Qld. VuPt provides operational clarity we haven't had before and it has grown seamlessly as our network has expanded. We will continue to add further capabilities to it in future.”
James Lowe - Telecommunications Specialist - EnergyQ
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